Accounts & Payments
For anything relating to the club's finances, accounts including service charges, refunds, payments etc.
- How can I reschedule or cancel a recurring Membership payment?
- How do you download Reports for Ticketed Events?
- How do I compare the Gross and Net figures for Membership / Lotto / Tickets
- How do I create and send an Invoice?
- Can I see a itemised report of all income for the club on a specific day?
- Can I create Discount Codes?
- How do I get a report on payment status for different membership types or plans (e.g. adult/juvenile)?
- How do I reset my Clubforce administrator password?
- A member paid by cash (or cheque) but the Clubforce system does not know they paid. How do I update this?
- How can I check if a member has paid their membership fees?
- How do I issue a refund to a club member through Clubforce?
- How do we add / remove a club volunteer as a Clubforce administrator?
- How do I activate the transfer to bank function in Clubforce?
- How can I check a payment method for a membership payment?
- Can I see an itemised report of all income for the club for a specific period?
- Can I compare revenue at the club across multiple years?
- How do I transfer money from Clubforce to our club bank account?
- How do I see a list of all refunds to members paid by the club?
- How can I check service fees paid by our club?
- How can I check a list of all individual payments to our club?
- How do I check membership payments that are in arrears?
- A member says they have paid but the system tells me they have not. Why is this happening?