Club Administrator
This category contains help material for all club administrators including registrars, treasurers, PROs, secretaries, chairpersons and other volunteers
Clubforce App
- How do I add an administrator who is not already a club member?
- How do I add an existing club member as a group administrator in Clubforce?
- How do I add new members to a group in the Clubforce app?
- How do I add members into a group in bulk in the Clubforce app?
- How do I create messaging groups in the Clubforce app?
- How do I assign club members to a messaging group in Clubforce?
Lottery
Accounts & Payments
- How do I get a report on payment status for different membership types or plans (e.g. adult/juvenile)?
- How do I reset my Clubforce administrator password?
- A member paid by cash (or cheque) but the Clubforce system does not know they paid. How do I update this?
- How can I check if a member has paid their membership fees?
- How do I issue a refund to a club member through Clubforce?
- How do we add / remove a club volunteer as a Clubforce administrator?
Messaging & Communications
- How do I add an email / newsletter subscriber to our club mailing list?
- How can I send an email / newsletter to club members on Clubforce?
- How can I send a message / reminder to all club members?
- Can I check if an email was sent to a club member?
- Can I send SMS messages through Clubforce?
- How can I see if my email was received / read by members?
Memberships
- How do I search for a member on Clubforce?
- How do I edit a member’s details on Clubforce?
- How can I report on membership by type / gender / date of birth?
- How do I update a member's email address in Clubforce?
- How do I correct a mistake made on a member's registration form?
- How can I see all club members in one place?