Club Administrator
This category contains help material for all club administrators including registrars, treasurers, PROs, secretaries, chairpersons and other volunteers
Clubforce App
- How do I monitor Invite Responses and mark Attendance in the Clubforce App?
- How do members respond to an Invitation on the Clubforce App?
- How do I send out a Training Invite with the COVID-19 questionnaire on the App?
- Is there a limit to the number of Groups and/or Members I can create?
- Can members to respond to Email/SMS messages sent via the App?
- How do Group Admins access Manager View on the App?
Lottery
- How do I publish club lotto results directly to Facebook and Twitter on Clubforce?
- How do I include offline entries in my Online Lotto
- How can I contact my Current Lotto Players on the system?
- How do I select Lucky Dips for my online Lotto?
- What is the Earned Income report?
- How do I see a list or report of all Current Lotto Players?
Accounts & Payments
- How do I compare the Gross and Net figures for Membership / Lotto / Tickets
- How do I create and send an Invoice?
- Can I see a itemised report of all income for the club on a specific day?
- Can I create Discount Codes?
- How do I get a report on payment status for different membership types or plans (e.g. adult/juvenile)?
- How do I reset my Clubforce administrator password?
Messaging & Communications
- Can I include an attachment to a Newsletter I'm sending?
- How do I add a hyperlink to a Newsletter?
- How do I add an email / newsletter subscriber to our club mailing list?
- How can I send an email / newsletter to club members on Clubforce?
- How can I post a Club News Article to all club members?
- Can I check if an email was sent to a club member?
Memberships
- How do I upload Insurance Certificates and other documents for Leagues/NGB
- How do I add more members to an existing family membership?
- How do I customise a membership report?
- How do I cancel a membership?
- A member has selected the wrong plan, how can I change it?
- How do I verify my members and upload them to the FAInet?