How do I add additional users to my Club Admin panel?

If you wish to add additional users to view and access your clubs admin panel, you will be able to create accounts for them within the admin panel itself. (Please note, you must already be assigned the role of Owner to be able to add new users.)

To create a new user, click on the Settings tab in the left hand side menu and select Users.

In the Users section, you will see a list of all existing Owners, Admins and Group Managers (for Clubforce Connect). To add a new person to this list, click the blue Add New User button in the top right hand side of the page.

You will be asked to input the name and email address for the new user. If this person has already registered online for the club through Membership or Lotto, then their name/email should be suggested to you as you input their name. Please select these details if this occurs. If their details do not appear in the suggestion list, then proceed to add them as a new user by manually inputting their details.

Once these details have been inputted, you will decide what level of Access they will require. Group Managers will have access to create and manage groups on the Connect App. An Owner has the ability to restrict what side navigation menus other club administrators can access. This is done by simply clicking on a club admin’s user profile and toggling on/off the relevant menus. Club Admins will have their access set by Owners and will be restricted from changing other club user’s roles, except for group managers. They will also be restricted from updating other user’s back office access permissions. This functionality is only available to club owners only.

After selecting either Owner or Club Admin, you will be able to assign the required level of access this admin user has on the back office. This is done by simply clicking on a club admin’s user profile and toggling on/off the relevant menus. For club administrators who have certain pages restricted, the side navigation menus will still be displayed, but they will not be able to click on them. Instead, a message will appear informing them of the restricted access and to contact their club owner for access.

Along with restricting what pages other admins can access, Owners will be able to restrict what emails admins receive. This is performed on the same page. Once an owner disables an automated email, that club administrator will not be able to toggle that email on. For those emails that have been left toggled on by the club owner, admins will then be able to manage their preferences and decide for themselves whether they want to receive the emails or not.

When this has been completed, click the blue Add User button to create their User account. This will prompt Clubforce to send this person a confirmation email. 

• If they are an existing member on your database, then they will receive an email to inform them that they have been added as a Club Admin. They will be able to login to the App with their existing login details.
  
  
• If they are not a member within your club but you have added them manually then they will be sent an email to inform them that they have been added as a Club Admin. This email will also include a verification code. When they access the login page, they will enter their email first before being asked to enter the verification code.

To view a full step-by-step interactive tutorial, click on the link below