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  1. Clubforce
  2. Club Members
  3. Common Queries

Common Queries

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Help for club members on routine queries relating to their membership

  • How do I cancel the Auto-Renewal on my Lotto Entry?
  • How do I verify my email address?
  • How do I access my Clubforce Member Account?
  • How to add a 2nd Parent to receive your childs notifications
  • How to Navigate through the Clubforce App
  • How to Navigate the Personal Menu in the App
  • Receiving and Replying to Notifications on the App
  • How to Add/Remove Clubs from your Newsfeed
  • How to Access Fixtures & Results on the App
  • Where can I see what lotto numbers I have chosen in the Clubforce app?
  • Am I eligible for a discount on my purchase through Clubforce?
  • I have registered for club bingo but have not received my bingo books for the next game?
  • I've cancelled my membership, can I get a refund?
  • How do I cancel my membership of a club through Clubforce?
  • How do I collect winnings from a club lotto draw?
  • How do I register (and pay registration) for my club on Clubforce?
  • I've been assigned as a Coach to my team in the App. How do I access it?
  • I forgot my password. How do I reset my password on Clubforce?
  • How do I update my payment details on Clubforce?
  • My name appears on my child’s registration – how do I change it?
  • How do I change my contact details on my Clubforce account?
  • How do I change my communications preferences on Clubforce?
  • I am no longer involved in the club. Can I get a refund?
  • How do I download the Clubforce app?
  • How do I pay arrears for my club on Clubforce?
  • How do I change my email address on my Clubforce account?
  • Can I register for more than one club using the same email address?
  • Where can I find the Document Wallet on Clubforce?
  • ‘Clubforce’ appeared on my bank statement. Why?
  • How do I cancel my club lottery subscription?
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