Clubforce Help Centre home page
Submit a request
Sign in
  1. Clubforce
  2. Club Members
  3. Common Queries

Common Queries

Follow New articles New articles and comments

Help for club members on routine queries relating to their membership

  • Where can I see what lotto numbers I have chosen in the Clubforce app?
  • Am I eligible for a discount on my purchase through Clubforce?
  • I have registered for club bingo but have not received my bingo books for the next game?
  • I've cancelled my membership, can I get a refund?
  • How do I cancel my membership of a club through Clubforce?
  • How do I collect winnings from a club lotto draw?
  • How do I register (and pay registration) for my club on Clubforce?
  • I've been assigned as a Coach to my team in the App. How do I access it?
  • I forgot my password. How do I reset my password on Clubforce?
  • How do I update my payment details on Clubforce?
  • My name appears on my child’s registration – how do I change it?
  • How do I change my contact details on my Clubforce account?
  • How do I change my communications preferences on Clubforce?
  • I am no longer involved in the club. Can I get a refund?
  • How do I download the Clubforce app?
  • How do I pay arrears for my club on Clubforce?
  • How do I change my email address on my Clubforce account?
  • Can I register for more than one club using the same email address?
  • Where can I find the Document Wallet on Clubforce?
  • ‘Clubforce’ appeared on my bank statement. Why?
  • How do I cancel my club lottery subscription?
  • How can I unsubscribe from Clubforce emails / texts?
  • How can I turn off Clubforce app notifications?
  • Can I check my National Governing Body registration number on Clubforce?
  • I paid twice in error. How do I get a refund?
Clubforce