Once your club has been activated for Connect, you will receive an email from Clubforce to inform you that activation has been completed. This email will include details on how you to log into the CM admin panel where you can create and Add Group Managers.
To sign in to the admin panel, click on the link below. If you do not know your password, you'll be able to reset it by clicking the blue Forgot Password? button underneath the Sign In button
Once you have signed in, you will be presented with the Main Dashboard for your club account with a list of options on the left hand side. To create a new group manager, select Settings and click on Users.
In the Users section, you will see a list of all existing Club Admins and Group Managers. To add a new person to this list, click the blue Add New User button in the top right hand side of the page.
You will be asked to input the name and email address for the Group Manager. If this group manager is an existing member or parent whose record is linked to the system, then their name/email should be suggested to you - please select these details if this occurs. If their details do not appear in the suggestion list, then proceed to add them as a new user by manually inputting their details.
Once these details have been inputted, click on the button for Group Manager to ensure they have access to the Connect App. Not ticking this will result in them being unable to log into Clubforce Connect on their device.
When this has been completed, click the blue Add User button to create their User account. This will prompt Clubforce to send this person a confirmation email.
- If they are an existing member on your database, then they will receive an email to inform them that they have been added as a Group Manager. They will be able to login to the App with their existing login details.
- If they are not a member or parent within your club but you have added them manually then they will be sent an email to inform them that they have been added as a Group Manager that will also include a verification code. When they access the App, they will enter their email first before being asked to enter a verification code.